Customer Comments
We always appreciate hearing comments from our customers, satisfied or otherwise. If you have any comments or suggestions about our service then please feel free to contact us using our online form.
Here is a selection of some of the comments that we have received:
"Thank you for my certificate of destruction and for such an amazingly efficient service. I am very impressed, I only found you via Google, and will recommend you to everyone as I am very satisfied with both the ease of using your online quote service and the price offered. My query was answered promptly despite it being a Sunday, and my details updated immediately. The car was picked up on the date/time stated and the process was easy, clear to understand, and professional. I shall include a piece in my blog on you with a link to your website. First rate service. Thank you all very much."
Peter Simmons, Glasgow
"I would like to say how impressed I am with the service that you provide. I found it all on Google at approximately 22.00 on Thursday and at 11.00 today (Friday) it's all 'done and dusted'. The lady that rang me first thing this morning, and the man that arrived with the recovery truck were pleasant, polite and very professional. Highly professional! Thank you."
Dave Coates, Cardiff
"Thank you for a very smooth transaction, from office to driver. Very good service, exactly as you said."
E. Roscoe, Hove
"I found the service very helpful in regards to disposing of my vehicle, very little hassle and obviously a well organised establishment. Many thanks."
Mr J Wilson, Dumfriesshire
“Thank you for an excellent service. They arrived early morning, were bright and helpful, loaded my car and took it away. Within a few days a certificate was sent to me as promised. Thank you for your part in making my experience a good one.”
Mr Ronald John McNabb M.A., Dumfries
“The car was collected with no problem. Thanks for your quick and efficient service! You were the 3rd organisation I contacted to get my car scrapped - the other two were really keen to point out on their websites how they would ring me back almost immediately, provide an excellent and prompt service, etc. In fact there were automated email replies, but then I never heard from them again, even though I chased them up. Maybe you are the only organisation who actually does the job as promised!”
Steve Marshall, Gloucestershire
“I just wanted to let you know how pleased we were with the service and that everything went extremely smoothly. The guy who came to pick up the car was great, really friendly, quick and helpful. I wouldn't normally write to commend good service but we've been let down so often recently by various trades / businesses, that I felt I should say something positive. Thank you.”
D Drever, Edinburgh
Cartakeback would like to thank all those who have commented, including those above, for their time and also for their permission for their comments to be published.